Privacy Policy

Last updated: 4 July 2026

Who we are

Letter Scrambler is published by Gream Ltd ("we", "us", "our"). Contact: support@gream.co.uk · Website: https://letterscrambler.gream.co.uk This policy explains how we handle information when you use the Letter Scrambler mobile app and this website.

The short version

We do not collect personal information about you for marketing, profiling, or advertising. The only time you give us personal details is if you choose to contact us through the in-app feedback form or the volunteer form on this website.

Information you give us

If you submit feedback in the app or contact us through the volunteer form on this website, you may voluntarily provide: • Your name • Your email address • Your message We use this only to read and respond to your message. We do not use it for marketing.

Information needed to run the app

To provide word searches and search history, the app sends basic technical information to our servers, including: • The letters you search with and the dictionary language you choose • Your device platform (e.g. iOS or Android) • An anonymous identifier generated by the app so your search history can be restored on the same device We do not ask for your name, email, or location to use the app. This technical information is used only to operate the service — not to identify you personally or to sell to third parties.

In-app purchases

If you buy unlimited searches, payment is processed entirely by Apple or Google. We do not receive or store your payment card details. We may receive a confirmation that a purchase was completed so we can unlock the feature in the app.

What we do not do

• We do not sell your information • We do not use your information for targeted advertising • We do not knowingly collect personal information from children beyond what is needed to run the app

How long we keep information

• Feedback and volunteer messages: kept only as long as needed to handle your message, then deleted or archived. • Technical app data (searches, anonymous device identifier): kept only as long as needed to provide the service.

Your rights

Depending on where you live, you may have the right to ask what information we hold about you, to correct it, or to ask us to delete it. To make a request, email support@gream.co.uk.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the app after changes means you accept the updated policy.

Contact us

Questions about this policy or your data: Email: support@gream.co.uk